Frequently asked questions

Four dietary supplements, one for each part of the day, for the weeks after you cut down on vaping. Clear in the morning, Hydrate through the day, Reset before bed, Immune with breakfast. Each one supports one thing.* You can buy them singly or as a kit. The idea is a routine that is not a vape.

If you are cutting down but not stopping, the Clear Kit: Clear in the morning, which supports respiratory comfort,* and Hydrate through the day, which supports hydration.* If you are quitting, the Quit Kit adds Reset for the nights, because sleep is the part of the first weeks nobody warns you about. The 60-Day Clear Kit is two months of the Clear Kit in one parcel at the lowest price per day.

No. The routine is for people who vape, people who are cutting down and people who have quit. Start whenever you like. What changes the morning throat-clear is fewer puffs; the routine is support for those weeks, not a replacement for them.

Clear: 40 drops (2 ml) once a day in the morning, straight into the mouth or in a drink. Hydrate: one scoop in 14 to 20 oz of water, drunk through the day, up to five scoops in 24 hours. Reset: two capsules with water 30 to 60 minutes before bed. Immune: two capsules with breakfast. They are designed as one day's routine, so yes, together on the same day. If you take other supplements or medicines, check the labels with a pharmacist first; Hydrate and Immune both contain B vitamins.

Clear: mullein, menthol and peppermint essential oils in MCT oil. Hydrate: sodium, potassium, magnesium, calcium and B vitamins in a caffeine-free lemonade powder. Reset: 2 mg melatonin, valerian, chamomile, passionflower, lemon balm, GABA and L-tryptophan. Immune: vitamin C, vitamin D3, vitamin E, vitamin B6, zinc, elderberry, echinacea, citrus bioflavonoids and L-lysine. The full panel for each one, with amounts, is under Label facts on its product page. All four are made in a US facility by our manufacturing partner.

Reset and Immune come in gelatin capsules, so they are not vegan or vegetarian. Clear is plant oils and menthol in MCT oil. Hydrate contains sucralose and natural and artificial flavours. None of the four lists a wheat or gluten ingredient, but they are not certified gluten-free and we do not describe them that way.

None of them. Our products are dietary supplements, not medicines, and they do not do anything to mucus, phlegm or a cough. Why the mucus is there, why you clear it every morning and what changes it are explained in Mucus in your throat from vaping or smoking and the mucus and cough guide. Clear is the morning step of the routine for those weeks and supports respiratory comfort.*

Subscribe & Save 15% is on the four singles: Clear, Hydrate, Reset and Immune. Pick it on the product page. You pay 15% less than the one-time price, and the same products ship again every month until you stop it. Orders of $60 or more ship free. There is no minimum term. The kits are one-time purchases. Discount codes such as WELCOME10 apply to one-time purchases only, never to a subscription.

Online, from your account. Sign in at cilialabs.com/account, open Manage subscriptions, choose the subscription, select Skip next order, Pause or Cancel subscription, and confirm. It takes effect immediately and we email you to confirm it. No phone call, no chat queue, no reason required and no offer to click past. If you would rather email, hello@cilialabs.com does it for you the same business day.

Yes. Before each charge we email you to say a charge is coming, with a link to your account, where you can see the products, the amount and the charge date, and skip that order or cancel. Skip or cancel before the charge date and that renewal is not charged. If the email does not arrive, check spam and tell us.

Yes. Skip, pause or cancel online from your account. To swap a product or change the quantity, use the subscription page where it offers it, or email hello@cilialabs.com and we change it the same business day. A subscription holds singles only; the kits are one-time purchases.

No and no. Cancel or skip before the charge date and the renewal is not charged. If you cancelled before a renewal and the charge still went through, we refund it in full. A renewal already charged can be cancelled and refunded if our fulfillment partner can still stop it; once it has shipped, it is final like any other order.

The United States: the 48 contiguous states and DC, PO boxes included. Not Alaska or Hawaii yet, and nowhere outside the US.

$5.99 flat, and free on any order of $60 or more after discounts and before tax, subscription renewals included. Our fulfillment partner packs every order for you and ships it from a US warehouse; allow 5 to 7 business days from order to doorstep. Checkout shows an estimated delivery date before you pay.

Yes. You get a tracking link by email when the parcel ships.

No. All sales are final once an order ships: the products are dietary supplements, labelled and packed for your order, and we cannot take them back, opened or unopened. If you are not sure, start with one product rather than a kit. If anything arrives damaged, wrong or missing, email hello@cilialabs.com within 14 days of delivery with a photo, and we replace it or refund it at no cost; nothing needs to be sent back. If tracking stops moving for 10 business days, email us and we trace it, then replace or refund it. Changed your mind? Email us straight away: if our fulfillment partner can still stop the order, we cancel it and refund it in full. None of this limits your rights under your state's law. The details are in the refund policy and on the subscriptions and refunds page.

No.

Adults 21 and over. Cilia Labs products are for adults 21+. We do not sell to anyone younger, and the routine is not for children or teenagers in any circumstance.

Ask your doctor before taking any of them. Every label says the same. Reset contains melatonin and valerian, and we would not expect a doctor to wave it through in pregnancy or while breastfeeding without a conversation.

Ask your doctor or pharmacist first, with the label in front of you. Reset may cause drowsiness, so do not drive or operate machinery after taking it, and do not combine it with alcohol or other sleep aids. The Hydrate label says it is not intended for people with a medical condition. Immune contains echinacea and 11 mg of zinc. Clear contains menthol and essential oils; do not exceed the recommended dose. Stop and see a doctor if you react to anything.

No dietary supplement is approved by the FDA; that is not how supplements are regulated in the United States. Our products are dietary supplements under the Dietary Supplement Health and Education Act. Every benefit we state is a structure-and-function statement, marked with an asterisk, and the disclaimer below applies to every one of them. They are not medicines, they do not diagnose or prevent anything, and they are not a quit aid.